OPay has moved to dismiss a message making the rounds on social media and various messaging platforms, which falsely claimed that the fintech firm would shut down its operations from September 1, 2026.
The message, which was designed to look like an official communication from OPay Digital Services Limited, informed customers that the company would embark on a “long indefinite break.”
It further claimed that transactions and other account services would no longer be available until another notice was issued.
The fake announcement also instructed customers to take out their money “as soon as possible”, prompting concern among some users and reportedly leading some to attempt to withdraw their funds.
OPay denies shutdown rumour
Responding to the development, OPay used its verified X account to clarify that the circulating notice was fabricated.
The fintech company said:
“This is false. OPay is not going on break by September. We are here, and we are going nowhere!”
OPay further explained that its offices across the country, including its locations in Lagos and Abuja, are still operating normally.
According to the company, customers, merchants and business partners can continue using its services without interruption.
It also advised Nigerians to obtain information about its operations only through its recognised communication platforms.
OPay has faced similar rumours
The latest incident is not the first time false information about OPay’s operations has surfaced online.
In March 2026, claims circulated that OPay offices had been shut by the Nigeria Revenue Service over alleged tax-related matters.
The company subsequently dismissed the report, explaining that the situation involved an industry-wide directive concerning the display of certain statutory charges rather than a shutdown.
A separate WhatsApp message in 2024 also falsely alleged that OPay was leaving Nigeria and encouraged customers to withdraw their money. Fact-checkers later established that the claim was untrue.
Similar speculation resurfaced in November 2025, forcing OPay to reassure users that their accounts and funds remained secure and accessible.
Customers urged to verify information
The recurring rumours highlight the dangers of financial misinformation, particularly when such messages create a sense of urgency.
Customers are advised not to act hastily when they receive messages claiming that a financial platform is shutting down or instructing them to transfer their funds.
Instead, users should confirm such information through OPay’s verified communication channels before making any financial decision.
See the post below:
🚨 This is FALSE!
OPay is not going on break by September. We’re here, and we’re going nowhere! 💚
True OPay users know how to identify our official communications. Take a closer look at the viral post and you’ll spot the red flags.
Always verify before you share. Filter the… pic.twitter.com/nNkhVeJxNr
— OPay (@OPay_NG) August 30, 2026